Thank you for choosing Logmey for your Kitchen Sinks needs. We offer free shipping on all orders within the United States.
1. Order Processing Time
All orders are processed within 1-3 business days from the time they are placed, excluding weekends and holidays. You will receive an email confirmation once your order has been processed and shipped. Please allow additional processing time for larger orders or products with customization options.
2. Delivery Time
Delivery times vary depending on the shipping method and the destination. Estimated delivery times will be provided at checkout. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs processing, or delays by the courier service.
- Standard Shipping: 5-7 business days
3. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment through the respective courier’s website. If you have any issues with tracking, please contact us at support@logmey.com.
4. Shipping Delays
While we strive to deliver your order on time, unforeseen delays may occur due to external factors such as weather conditions, high shipping volumes during peak seasons, or issues with the carrier. We will notify you of any significant delays and do our best to resolve them as quickly as possible.
5. Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or a full refund based on the situation. We may require photographic evidence of the damage or the missing package.
6. International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply and are the responsibility of the customer. These charges are not included in the shipping cost and will be assessed upon delivery. We recommend checking with your local customs office for more information about potential import taxes and duties.
7. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team at support@logmey.com.
